All Occasions Event Rental is nationally recognized as having the highest number of Certified Event Rental Professionals (CERP) of any rental company in the United States and Canada, with nearly 100% of our event consultant and service staff earning this designation. Plus, the majority of our consultant and service team members have 10 years or more in the event rental business. All this translates to top-notch service for you.
Here are some members of the AO team you might meet when you contact us about your next event:
Elizabeth Wilson, CERPPresident
Elizabeth Wilson has filled many roles in the All Occasions team over the years. Her experience also includes work with an event rental firm in Texas. She currently serves on a national committee of the American Rental Association (ARA) and earned CERP designation in 2009. "Being involved in the event rental business at the local and national levels is both rewarding and challenging, and helps me keep our company on top of trends in service and products."
Tommy Wilson, CERPDirector of Event Services
With All Occasions since 2002, Tommy is an expert in tenting and leads the team responsible for making sure events are set correctly and on time. Tommy's previous experience in the rental business coupled with his CERP designation make him a valuable member of the All Occasions team. "I get satisfaction out of working with our team to pull together all the details so that an event exceeds our customer's expectations!"
Matthew BrownDirector of Operations
Matthew started at All Occasions in 2016 as the Assistant General Manager and was later promoted to Director of Operations in 2017. He brings with him over twenty years of experience and knowledge in the events industry, particularly the catering sector with ten years as the General Manager of Funky's Catering. Matthew has a Bachelor of Business Administration degree in Economics from the University of Cincinnati and is working towards his CERP designation.
Amy OtteGeneral Manager, Louisville
Amy joined All Occasions in 2018 as an Event Consultant and was promoted to General Manager of the Louisville location in 2019. She brings with her over 22 years of experience in catering and hospitality sales. She is a Louisville native with a Bachelor of Science in Communication from the University of Louisville. She is currently working towards getting her CERP designation. “My focus and passion for events is client driven: Planning, detailing and execution with them all lead to the winning combination of making exceptional events come to life!”
Joanne Kelly, CERPCustomer Service Manager
Joanne started with All Occasions in 2011 as an Event Consultant and was promoted to Customer Service Manager in 2016. She brings 12 years of customer service experience to the position and received her CERP designation in 2012. "I take great pride in going the extra mile to provide exceptional service and helping our customers with the details that add a special touch to their event. My goal is to make the AO experience an easy one so that the customer can focus on enjoying their celebration."
Rachael Fritsch, CERPEvent Consultant - Cincinnati
Rachael joined All Occasions as an Event Consultant in 2017. She is a Certified Wedding & Event Planner and earned her Bachelor’s degree from Belhaven University. Rachael also brings arts administration experience from numerous non-profit organizations to the team. “I absolutely love helping clients bring their event vision to life. With endless design possibilities, I enjoy seeing the unique details each event presents.”
Kristen Hinton, CERPSenior Event Consultant - Cincinnati
Kristen joined All Occasions as an Event Consultant in 2008. She brings experience from both a local charity and public relations firm to her position. She is a member of the local Cincinnati Chapter of ILEA. Kristen has a degree from the Scripps College of Communication at Ohio University and earned her CERP designation in 2009. "I love helping customers in our design center and enjoy the wide variety of events we help to create."
Brittany Tabler, CERPEvent Consultant - Cincinnati
Brittany joined All Occasions as an Event Consultant in 2016. She brings with her three years of experience in both catering sales and event planning. Brittany has a Tourism, Hospitality, and Event Management degree from Indiana University Bloomington and is originally from Orange County, California. She serves as the Director of Membership for the local Cincinnati Chapter of ILEA. "My absolute passion is to assist customers in creating their events, whether big or small, and working through the details to make their events truly unforgettable. I always strive to exceed every customer's expectations and hopefully work with them again on their future special events.”
Jenn Mercer, CERPEvent Consultant - Cincinnati
Jenn joined the All Occasions team in 2014 and has worked as both an Event Consultant and Inventory Manager during her tenure. She has a Bachelor's degree in Communications and Marketing as well as previous experiences in customer service and sales. She obtained her CERP designation in 2014.
Cindy WilsonExecutive Assistant
Cindy started as the Administrative Assistant for the All Occasions team in 2015 and was promoted to Executive Assistant in 2018. She brings with her over fifteen years of experience in customer service, primarily in the service industry. She earned her Bachelor of Science in Psychology from Indiana Wesleyan University in 2018.
Sheryl has served as the All Occasions accountant since 2007. She has a Bachelor of Science in Accounting from Indiana Wesleyan University and welcomes customer inquiries on billing concerns.
Simon HeidrichTenting Manager
Ben Fiehrer, CERPTent and Event Crew Leader
Will Noble, CERPTent and Event Crew Leader
Seth BarnesTransportation Manager
Seth joined the All Occasions team in January 2019 as the Transportation Manager. Prior to that, he worked as a Captain and Operations Manager of Funky’s Catering for seven years. He graduated from Savannah College of Art and Design with a Bachelor of Fine Arts degree. He will soon begin working towards his CERP designation.
Eric Easterling, CERPSenior Delivery Service Representative
Kevin FitzpatrickSenior Training Delivery Service Representative
Chris JacksonDock Supervisor
Stephen MayDelivery Service Representative - Louisville
To contact All Occasions Event Rental’s customer service group, click here.