Meet Our Team
All Occasions Event Rental is nationally recognized as having the highest number of Certified Event Rental Professionals (CERP) of any rental company in the United States and Canada, with nearly 100% of our event consultant and service staff earning this designation. Plus, the majority of our consultant and service team members have 10 years or more in the event rental business. All this translates to top-notch service for you.
Here are some members of the AO team you might meet when you contact us about your next event:
Elizabeth Wilson, CERP
Elizabeth Wilson has filled many roles in the All Occasions team over the years. Her experience also includes work with an event rental firm in Texas. She currently serves on a national committee of the American Rental Association (ARA) and earned CERP designation in 2009. "Being involved in the event rental business at the local and national levels is both rewarding and challenging, and helps me keep our company on top of trends in service and products."
Tommy Wilson, CERP
Vice President, Tenting
With All Occasions since 2002, Tommy is an expert in tenting and leads the team responsible for making sure events are set correctly and on time. Tommy's previous experience in the rental business coupled with his CERP designation make him a valuable member of the All Occasions team. "I get satisfaction out of working with our team to pull together all the details so that an event exceeds our customer's expectations!"
Director of Operations
Matthew started at All Occasions in 2016 as the Assistant General Manager and was later promoted to Director of Operations in 2017. He brings with him over twenty years of experience and knowledge in the events industry, particularly the catering sector with ten years as the General Manager of Funky's Catering. Matthew has a Bachelor of Business Administration degree in Economics from the University of Cincinnati and is working towards his CERP designation.
Joanne Kelly, CERP
Customer Service Manager
Joanne started with All Occasions in 2011 as an Event Consultant and was promoted to Customer Service Manager in 2016. She brings 12 years of customer service experience to the position and received her CERP designation in 2012. "I take great pride in going the extra mile to provide exceptional service and helping our customers with the details that add a special touch to their event. My goal is to make the AO experience an easy one so that the customer can focus on enjoying their celebration."
Rachael joined All Occasions as an Event Consultant in 2017. She is a Certified Wedding & Event Planner and earned her Bachelor’s degree from Belhaven University. Rachael also brings arts administration experience from numerous non-profit organizations to the team. “I absolutely love helping clients bring their event vision to life. With endless design possibilities, I enjoy seeing the unique details each event presents.”
Kristen Hinton, CERP
Senior Event Consultant
Kristen joined All Occasions as an Event Consultant in 2008. She brings experience from both a local charity and public relations firm to her position. She serves on the board as a Director at Large for the Cincinnati Chapter of ILEA. Kristen has a degree from the Scripps College of Communication at Ohio University and earned her CERP designation in 2009. "I love helping customers in our design center and enjoy the wide variety of events we help to create."
Brittany Koulias , CERP
Brittany joined All Occasions as an Event Consultant in 2016. She brings with her three years of experience in both catering sales and event planning. Brittany has a Tourism, Hospitality, and Event Management degree from Indiana University Bloomington and is originally from Orange County, California. "My absolute passion is to assist customers in creating their events, whether big or small, and working through the details to make their events truly unforgettable. I always strive to exceed every customer's expectations and hopefully work with them again on their future special events.”
Tracy McIntosh, CERP
Tracy started with All Occasions as an Event Consultant in 2016. She brings with her 15 years of customer service experience in the events industry. Tracy’s background has focused on catering and event planning for both corporate and personal functions. “I love being able to help enhance and bring to life the vision our customers have for all types of occasions. Each one should be a memorable celebration, and it is exhilarating to be a part of so many unique events. I strive to not only go above and beyond with customer service, but to also make the journey a positive, enjoyable one. ”
Trish Verdin, CERP
Trish started as an Event Consultant with All Occasions in November 2014. She has 12 years of experience in sales, marketing, corporate event planning and customer service from various national corporations headquartered in the Cincinnati area. She has a Bachelors degree from Marquette University and a Masters in Business Administration from Xavier University. Trish received her CERP designation in 2015. "I enjoy working with customers on their events, no matter how big or small, to exceed expectations and make it a truly enjoyable and memorable experience for them."
Jenn Mercer, CERP
Jenn joined the All Occasions team as an Event Consultant in March 2014 and was promoted to Inventory Manager in November 2014. She has a Bachelor's degree in Communications and Marketing as well as previous experiences in customer service and sales. She obtained her CERP designation in 2014.
Abby Davis, CERP
Business Development Representative
Abby started with All Occasions in February 2015 as an Event Consultant. In 2017, she transitioned into the role of Business Development Representative. She has over a decade of experience in national and international event management, production and planning as well as event marketing and customer service. She earned her Bachelor's of Art in Communications from Miami University of Ohio and received her CERP designation in 2016.
Cindy has served as the Receptionist on the All Occasions team since 2015. She plays a crucial role in greeting every customer that comes through the doors or calls in for information. She brings with her over fifteen years of experience in customer service, primarily in the service industry. She is currently working towards her Bachelor of Science in Psychology from Indiana Wesleyan University.
Sheryl has served as the All Occasions accountant since 2007. She has a Bachelor of Science in Accounting from Indiana Wesleyan University and welcomes customer inquiries on billing concerns.
Eric Easterling, CERP
Senior Delivery Service Representative
Ben Fiehrer, CERP
Tent and Event Crew Leader
Will Noble, CERP
Tent and Event Crew Leader
Senior Training Delivery Service Representative
Delivery Service Representative
Will Call Representative
To contact All Occasions Event Rental's customer service group, click here.