Professional Staff
All Occasions Event Rental is nationally recognized as having the highest number of Certified Event Rental Professionals (CERP) of any rental company in the United States and Canada, with nearly 100% of our event consultant and service staff earning this designation. Plus, the majority of our consultant and service team members have 10 years or more in the event rental business. All this translates to top-notch service for you.
Here are some members of the AO team you might meet when you contact us about your next event:
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Robert H. Hughes, CERP
Director of Special Events
Robert has over 20 years of experience in the event rental business and serves as Director of Special Events for All Occasions. His responsibilities include planning and executing both corporate and social events for All Occasions' varied customer base. He played a key role in developing the Certified Event Rental Professional (CERP) program for the American Rental Association and was a member of the inaugural group to receive CERP designation. A member of the founding group for the Greater Cincinnati Chapter of ISES (International Special Events Society,) Robert has spoken at numerous national conventions and trade shows. "It is truly wonderful to be asked to be a part of a family's most special day - an honor to help make an event special and memorable. Even after many years in the business, I still consider it a privilege to be involved in these milestone events."
Contact Robert |
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Tommy Wilson, CERP
Tent Division Manager
With All Occasions since 2002, Tommy is an expert in tenting and leads the team responsible for making sure events are set correctly and on time. Tommy's previous experience in the rental business coupled with his CERP designation make him a valuable member of the All Occasions team. "I get satisfaction out of working with our team to pull together all the details so that an event exceeds our customer's expectations!"
Contact Tommy |
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Elizabeth Wilson, CERP
President
Elizabeth Wilson has filled many roles in the All Occasions team over the years. Her experience also includes work with an event rental firm in Texas. She currently serves on a national committee of the American Rental Association (ARA) and earned CERP designation in 2009. "Being involved in the event rental business at the local and national levels is both rewarding and challenging, and helps me keep our company on top of trends in service and products."
Contact Elizabeth
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Gary Barker, CERP
Event Consultant
Gary has been a member of the AO team since 1999. He received his CERP designation in 2004. "My goal is to make each customer feel special, and I strive to make their rental experience as easy and pleasant as possible."
Contact Gary |
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Kristen Mueller, CERP
Event Consultant
Kristen joined All Occasions as an Event Consultant in 2008. She brings experience from both a local charity and public relations firm to her position. Kristen has a degree from the Scripps College of Communication at Ohio University and earned her CERP designation in 2009. "I love helping customers in our showroom and enjoy the wide variety of events we help to create."
Contact Kristen |
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Jennifer Noll, CERP
Event Consultant
Jennifer joined the All Occasions team in late 2008. She has 15 years of customer service and sales experience, along with a degree in Interior Design. Jennifer received her CERP designation in 2009. "Each client wants their event to be unique. I love the challenge of exceeding expectations by creating a truly special experience every time!"
Contact Jennifer
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Joanne Kelly, CERP
Event Consultant
Joanne started with All Occasions in 2011 as an Event Consultant. She brings 12 years of customer service experience to the position. She will soon begin working towards her CERP designation. "I take great pride in going the extra mile to provide great service and helping our customers with the details that add a special touch to their event. My goal is to make the AO experience an easy one so that the customer can focus on enjoying their celebration."
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Sheryl Barker
Accountant
Sheryl has served as the All Occasions accountant since 2007. She has a Bachelor of Science in Accounting from Indiana Wesleyan University and welcomes customer inquiries on billing concerns.
Contact Sheryl |
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Eric Easterling, CERP
Dispatch Manager
Eric joined the All Occasions team in 2008 as a Delivery Service Representative. He transitioned to Dispatch Manager in 2011 and now oversees the routing and dispatching responsibilities for the company. Eric received his CERP designation in 2010.
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Will Noble, CERP
Delivery Service Representative
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Ben Fiehrer, CERP
Tent and Event Crew Leader
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Kyle Mann
Delivery Service Representative |
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To contact All Occasions Event Rental's customer service group,
click here.